Tuesday, July 29, 2008

Adjustment Letter

Adjustment Letter

Definition of Adjustment Letter

Adjustment letter is very essential to maintain good relationship with your client or customer.

Adjustment letter is written to offer brief description of the cause of dissatisfaction and prepare the necessary action.

Adjustment letter is a letter in answer to a complaint letter. The answer may either be a refusal or a grant.

Adjustment letter must be:

  • State that the claim is to be honored and say when.
  • Explain how the error was made.
  • Express regret that the errors occurred and that the address was inconvenienced.
Please click here for SAMPLE ADJUSTMENT LETTER

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